Shipping policy

Shipping Policy

At Thornbeard Forge, each relic is crafted to order and prepared individually before it leaves the forge.

All Thornbeard Forge relics and accessories are made to order.

Orders are typically prepared and shipped within 5–7 business days.

This preparation period ensures each piece meets our standards for finish, structure, and presentation before it enters the world.

You will receive a shipping confirmation email with tracking information once your order leaves the forge.

Delivery time depends on your location and selected shipping method.

Most domestic orders within the United States arrive within 3–7 business days after shipment.

Please note that shipping carriers operate independently, and delivery times cannot be guaranteed once a package is in their care.

Please ensure your shipping address is correct at checkout.

Thornbeard Forge is not responsible for delays or losses resulting from incorrect or incomplete addresses provided at the time of purchase.

If your order arrives damaged or appears lost in transit, please contact us at:

raggard@thornbeardforge.com

We will work with you to resolve the issue.

Because each item is made to order, requests for changes or cancellations must be submitted within 12 hours of purchase.

After production begins, changes or cancellations may not be possible.